Smart Run Watch Review: Adidas miCoach Smart Run Watch Is An Expensive Disaster
If you think all smart watches are smart think again. Adidas michoach smart run watch is a dumb smart watch. Below is the agony tail of an infuriated Road Warrior who purchased the dumb smart watch. The very poor customer service that followed is of the highest disservice. In his words, this is his candid review of the Adidas smart run watch.
First of all it never locates GPS signal quickly. I have completed numerous 10-20km training sessions with the device still looking for the GPS signal. Secondly, the heart rate monitor stopped registering my heartbeat after a few months and so i switched that feature off and continued using GPS when it would work occasionally.
Then finally a week ago, the device stopped working full stop. It autopaused 1km into my 16km run and did not resume the workout when I continued running nor does it charge anymore. My friend who I bought it with has exactly the same issue.
We took it up with micoach support asking them to help fix or replace the product and they are honestly the most unhelpful support group in the history of customer service. They refused to honour a credit card statement showing proof of purchase and one week later they still refuse to do anything to be helpful.
I went into an Adidas store to complain and even though the staff in the store said they have so many returns for this product, the manager was equally unhelpful and couldnt do anything. In summary, if you want to buy this product, don't. Rather poke yourself in the eye with a long stick, its less painful.""
Bitter disappointed unsatisfied customer, Yemi
As a result of this Road Warriors as a group are boycotting the use of any DUMB Adidas smart run watch. You can never go wrong with Garmin. I mean on top of a bad product, you have very bad customer service too? Come on Adidas, this wasnt the future Adolf 'Adi' Dassler envisioned. This isnt complaint or boycott against all Adidas products, just their dumb smart run watch.
Who else want to boycott the Adidas smart run watch? If you had similar experience with your smart run watch please share.
Categories
:
Adidas Smart Run
,
RW Voice
,
Smart Run Watch Review
I had a similar experience with the adidas micoach smart run watch. I was very very disappointed. I was lured by the many cool features. Unfortunately the features robbed it of its basic functionality.
ReplyDelete